Knowledge base / Announcements
Welcome to the SeedboxHosting Help Desk!
-=nathan
posted this on Jan 31, 2009 12:32
How does this help desk thing work? You can submit requests right here for answers to subscription and billing issues.
( http://support.seedboxhosting.com )
This is the best way to deal with subscription and billing issues.
Can I just talk to someone about my subscription? You can leave a voice mail message for us with a question about subscriptions or billing (not technical support) and we will try our best to call you back within 72 hours. Voice Mail: +1-954-573-2599
What is the fastest way to get an answer to my technical question? The quickest way to get technical help is to use your Dashboard. Find the wrench icon next to your seedbox name, and choose the 'report a problem' tab. This will allow you to speak directly with our engineers who are responsible for fixing technical issues.
Seedbox Guide Part 1 - Getting started:
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Logging Into Your Seedbox Server
So you signed up for a SeedboxHosting seedbox - now what?
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Adding Torrent Jobs & Managing Torrents
The basics on how to add torrents, start/stop jobs & run transfers, and maximize performance.
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Stopping & Deleting Torrent Jobs
What exactly do all these controls do?
Seedbox Guide Part 2 - Downloading Your Files:
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Downloading Through A Web Browser
The most basic way to get smaller files to your home computer.
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FTP Connections And Your Seedbox
To copy bigger files to your home computer, or to copy files from your home computer to your seedbox, you will need to use FTP.
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Downloading Files Through SFTP (Secure FTP)
A more secure way to download your files that is actually quite easy.
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Troubleshooting & Speeding Up Transfers
Not working how you think it should? Check here. (Feel free to open a ticket if you are having any problems.)
Your gateway to faster torrents
More than ever before, seedbox usage is quickly becoming less of a luxury - and more of a necessity. Whether you're simply looking to download torrents in your college dorm, or looking to amass giant buffers on your private tracker accounts, a seedbox can accomplish this - and a whole lot more.
If you've come this far; congratulations for deciding to seedbox!