Submitted Jan 31, 2009 in Announcements

How does this help desk thing work? After logging in, you can submit requests right here. ( http://support.seedboxhosting.com )
Requests appear in your email inbox and as tickets here. Leave replies for our staff via email or online - either way, all communication is recorded and both you and the SeedboxHosting staff are notified of all ticket updates. You can login and reply or simply reply via email.
So you signed up for a SeedboxHosting seedbox - now what?
The basics on how to add torrents, start/stop jobs & run transfers, and maximize performance.
What exactly do all these controls do?
The most basic way to get smaller files to your home computer.
To copy bigger files to your home computer, or to copy files from your home computer to your seedbox, you will need to use FTP.
A more secure way to download your files that is actually quite easy.
Not working how you think it should? Check here. (Feel free to open a ticket if you are having any problems.)
More than ever before, seedbox usage is quickly becoming less of a luxury - and more of a necessity. Whether you're simply looking to download torrents in your college dorm, or looking to amass giant buffers on your private tracker accounts, a seedbox can accomplish this - and a whole lot more.
If you've come this far; congratulations for deciding to seedbox!